A-to-Z strategies for building collaboration

It takes ongoing teamwork to produce innovative, cost effective and targeted products and services

A-to-Z strategies for building collaborationBERKELEY, Calif. Oct. 6, 2016/ Troy Media/ - Most leaders agree that effective collaboration is more important than ever. In a "do-more-with-less" reality, it takes ongoing teamwork to produce innovative, cost effective and targeted products and services. In fact, a company's very survival may depend on how well it can combine the potential of its…

A change agent’s guide to the brain

The way to focus people on the organization's optimal future is to get them to pay attention to their own insights

A change agent’s guide to the brainBERKELEY, Calif. Sept. 18, 2016/ Troy Media/ - Don't you just hate dealing with people who fight against every plan for organizational change? You know the type: They're disruptive, set in their ways, and highly resistant to change, even when it is obviously in the best interest of the business. Well guess what? Research suggests…

The muddy waters of corporate communications

The first thing to do before launching a campaign is to deconstruct the buying decision: who wants your goods and services and why

The muddy waters of corporate communicationsTORONTO, Ont. Sept. 13, 2016/ Troy Media/ – Equivocating Prime Minister William Lyon MacKenzie King was asked about the divisive issue of conscription on the eve of the Second World War. French and English Canadians didn’t see eye to eye. King famously said “Conscription if necessary but not necessarily conscription,” or words to that effect, to reassure…

Face to face still most powerful communication medium

Technology may be a great for factual information, but when your communication has any emotional charge, face to face is the best choice

Face to face still most powerful communication mediumBERKELEY, Calif. Sept. 4, 2016/ Troy Media/ - In this fast-paced, techno-charged era of email, blogs, wikis, social media and IMs, one universal truth remains: Face-to-face is still the most preferred, productive and powerful communication medium. In fact, the more business professionals communicate electronically, the more pressing becomes the need for more personal interaction. Here's…

Make your current employees your hiring allies

Your current workers can do a good job finding suitable workers for free or for a small cost

Make your current employees your hiring alliesVANCOUVER, B.C. Aug. 2, 2016/ Troy Media/ - It is August. Fall clothes and back-to-school items appear in the stores. So do help wanted signs, as students leave their summer jobs hoping to enjoy the last bit of summer before heading back to their studies. Employers are faced with the task of filling those newly…

Why you don’t believe me when I say “I’m listening”

If you have to choose between what I’m saying and how I look while saying it, you will intuitively discount my words and believe what you see

Why you don’t believe me when I say “I’m listening”BERKELEY, Calif. July 7, 2016/ Troy Media/ - If I am dropping eye contact or checking texts messages or rotating my shoulders while you are speaking, you don’t feel heard – even if I tell you I’m listening and can repeat every word you just said. Here’s why . . . Most explanations of human…

Food service industry’s disconcerting glass ceiling

Gender equality in restaurant management makes strategic sense - how else do you fully understand markets and see new opportunities?

Food service industry’s disconcerting glass ceilingHALIFAX, N.S. June 17, 2016/ Troy Media/ - Gender imbalance within its leadership ranks is holding back Canada's restaurant industry. Restaurant Brands International Inc., the Canadian-based parent company of Burger King and Tim Hortons, was recently criticized by a Canadian investment fund for having an all-male board. The board's response? To carry on with its business without any changes, thus missing…

Take the stress out of managing your workforce

Five tips for getting the most out of your workforce without losing your mind

Take the stress out of managing your workforceSAN FRANCISCO, CA May 3, 2016/ Troy Media/ - It’s not easy being a manager. Besides feeling that you need a degree in Abnormal Psychology to understand your most eccentric employees, you also need to manage logistics if your workforce is not in the same location. Fortunately, logistics are the easy part. Programs like [popup…

Why seating arrangements are important in meetings

In meetings, choosing the dominant chair may be the most effective way for a leader to control the agenda, but it also stifles collaboration

Why seating arrangements are important in meetingsBERKELEY, CA, May 2, 2016/ Troy Media/ - In most of the meetings you attend, seating arrangement are really not a big issue. In a collaborative session, however, it can can make a big difference. While I'm not suggesting that you use place cards for attendees, you should be aware that strategic positioning is an…

Guaranteed sick time good policy and smart business

People working despite being sick has been estimated to cost Canadian businesses $15 to $25 billion per year

Guaranteed sick time good policy and smart businessBy Danyaal Raza University of Toronto and Ryan Meili Family Physician A food handler going to work with a cough, a parent sending their sick child to school or an emergency room nurse making snap decisions through the fog of a flu. It doesn’t take a medical degree to appreciate the counterproductive consequences of these…