The importance of eye contact in relationships

In the Western world, too little eye contact is interpreted as being impolite, insincere, or even dishonest

The importance of eye contact in relationshipsYou're at a business networking event and the colleague you've been having an intense conversation with begins to shift her gaze from your face to look around the room. Ever wonder why that makes you feel as if she has stopped listening? You know it's not logical. A person doesn't have to look at you…

Lack of role clarity impedes organizational success

The real problem with a lack of role clarity is that it cascades into a much bigger problem for organizations: misalignment

Lack of role clarity impedes organizational successI am convinced that one of the key things getting in the way of individual, team and organizational success is a lack of role clarity. This point was reinforced during a meeting I attended to help a client establish her development plan which ended up being a conversation about role expectations. Or, specifically, her lack…

6 tips for inspiring innovation in your employees

Make innovation a priority with these six tips, and you'll be surprised at the ways your workplace and employees transform

6 tips for inspiring innovation in your employeesWhile not every company aspires to innovate, every company would nevertheless benefit from increased creativity in the workplace. Whether it ends up revolutionizing your product line, improving your supply chain's efficiency, or simply boosting your office's morale, innovation in the workplace should not only be welcome but encouraged. Instead of waiting for the lightning of…

Alberta small business confidence stalls in July

To continue upward trend, provincial government must focus on economic growth, job creation and supporting small business: CFIB

Alberta small business confidence stalls in JulyThe latest monthly Business Barometer results from the Canadian Federation of Independent Business’ (CFIB) show Alberta’s small business confidence index fell by 1.8 points in July, following a near 20 point increase between January and June. “While small business owners have been more optimistic in the last several months, their confidence has clearly stalled out,” said…

Contactless credit card transactions gain traction

Canadian credit and debit card spending year over year saw moderate growth of 2.9%: Moneris report

Contactless credit card transactions gain tractionThe ease and convenience of contactless credit card transactions means they continue to grow in popularity. According to to the MonerisMetrics Quarterly Report released by Moneris Solutions Corp. on Thursday,  in the second quarter contactless transactions had a share of 52.5 per cent of card transactions as tap payments trended upwards from the 51.5 per…

Tackling the great generational wealth transfer

Tackling the great generational wealth transferMeghan Meger is regional president (Prairies) of BMO Private Wealth. Within the next decade, North America will experience the biggest transfer of wealth in its history. How many Canadian business owners will be impacted by this? Meger: It truly is unlike anything we’ve seen before. We anticipate approximately five million Canadian business owners to transition…

Creating high-performance cultures in business

Former Canadian Olympic swimmer Mark Tewksbury of Great Traits talks about how sport shaped him and helps him inspire businesses

Creating high-performance cultures in businessFormer Canadian Olympic swimmer Mark Tewksbury is a founder of Great Traits. What is Great Traits and what does it do? Tewksbury: Debbie Muir and I have taken our vast Olympic experience and distilled it into high-performance traits for the corporate world. Our Corporate Champions Program helps leaders create a high-performance culture in their organizations.…

Visual intelligence is the next wave of digital security

Visual intelligence allows for face identification, incident recognition, behaviour monitoring, object identification and even face or activity prediction

Visual intelligence is the next wave of digital securityBusiness owners and managers increasingly deal with information overload, including from camera feeds. The cost outlay for a good camera system with extensive storage is dropping daily and new technologies that promise to process all this information continue to emerge. But although it’s valuable information, it’s also exceedingly time consuming to sift through all the…

Playing to win in the business world

Make certain the odds are in your favour – think about what your business is or can be better at than your competition

Playing to win in the business world“Which silver car is it?” Tony Kibonge shouted as I tagged a car and he raced by. This race to the silver car was a rematch on another race I had won one cold morning in Stuart Lake, when we had raced through the water up to my chest and Tony’s neck. While I had…

Chronic compromising why most small businesses fail

Learning how to start with no, rather than starting with yes or maybe, will boost your business success

Chronic compromising why most small businesses failThe mortality rate for small businesses is scary. Approximately seven out of 10 new small businesses survive at least two years, half almost five years, a third more than 10 years, according to research. And 25 per cent last 15-plus years. The reasons for the high mortality rate changes little year-to-year. High on the list…
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