Most employees are just going through the motions

It is time for a new social contract between employers and employees

Most employees are just going through the motionsIt's time for a new social contract between employers and employees. Chances are, if your organization is like many others described in numerous studies, half of your workers are doing just enough to get by, 25 per cent are totally turned off and only one quarter are usefully engaged in building your organization and helping…

Bad bosses drive employees away: survey

Robert Half survey says employee appreciation is a powerful motivator

Bad bosses drive employees away: surveyTwo in five workers in Canada have quit their jobs due to a bad boss, according to a new survey. The research was released on Wednesday by global staffing firm Robert Half. “Managers set the tone for the office and have a considerable amount of influence over the daily experiences and satisfaction of their employees…

Your guide to motivating the unmotivated

If you want to motivate people, setting a good example is a good place to start

Your guide to motivating the unmotivatedMotivating yourself can be difficult at times, but motivating other people offers a different kind of challenge. Short of standing behind them with a pitchfork and an evil grin, or offering them a gazillion dollars, what can you do to get the best from others, be they employees or colleagues or even family (although that’s…

How to build a strong self-image

Your self-image plays a major part in how you live your life. It determines the quality of your life and, often, how successful you will be

How to build a strong self-imageYour self-image plays a major part in how you live your life. It determines the quality of your life and, often, how successful you will be. It also sets the tone, rhythm and meter for all your relationships, both personal and professional. According to psychotherapists, a strong self-image can be the foundation for achieving a…

It’s okay to talk with your hands

As long as you know what they're saying

It’s okay to talk with your handsA study from the University of Chicago a few years ago found that the more gestures babies used at 14 months (shaking a head "no," raising arms to be picked up, pointing at an object of interest, etc.), the more words they had in their vocabulary at three years old. Which is no surprise to…

Talent management lessons from the playing field

Lessons learned on the playing field have shaped many a business leader

Talent management lessons from the playing fieldProfessional sports teams are in a unique position - their sole purpose for being is to win championship cups and their only significant advantage is people. How does that affect how teams manage their human resources? What if companies approached human resource planning and management in the same way? Business, and society, would think about…

Venus, Mars and workplace communication

We know that men have a different workplace communication style than women, but does "different" mean better?

Venus, Mars and workplace communicationWe know that men have a different workplace communication style than women – but does "different" mean better? Well, yes. And no. There are obvious strengths and weaknesses in the communication styles of both genders. Based on research project in which I collected responses from 387 employees and managers in the United States, Canada and…

Body language tips for leaders from teachers

The best educators could teach business leaders a thing or two about body language

Body language tips for leaders from teachersThe best educators could teach business leaders a thing or two about body language. Pygmalion in the Classroom, one of the most controversial publications in the history of educational research, showed how a teacher’s expectations can motivate student achievement. This classic study gave prospective teachers a list of students who had been identified as “high…

10 helpful hints to writing a winning resume

A compelling resume should be a concise, well-written statement of your abilities

10 helpful hints to writing a winning resumeWriting your first resume isn't fun. Whether it's after you graduate high school, or a community or four-year college, it's a tedious, time-consuming chore requiring thought and concentration. It comes down to hard work. Considering that the average recruiter spends only seconds skimming resumes, grabbing a human resource or hiring manager's attention long enough to trigger…

Do you look like a liar when you’re telling the truth?

If you don’t look like you’re telling the truth, it won’t matter that you actually are

I once spoke to MBA students at the Stanford Graduate School of Business as part of a wonderful program called the Mastery in Communication Initiative. In its expert speakers’ series, Stanford invites “pioneers in the field of communication” to share their insights with business students. In my presentation, on “How to Spot Liars at Work…