Why feet don’t lie in communications

Feet close together, you're timid or hesitant; feet wide apart, you look more solid and sure of yourself

Why feet don’t lie in communicationsTwo of your colleagues are talking in the hallway. You'd like to join the conversation, but you don't know if you'll be seen as a rude interruption or a welcome addition. Want to find out? Just watch their feet. When you approach the twosome, you will be acknowledged in one of two ways. If the…

The secret sauce of effective leadership

If you want to be evaluated as authoritative, understand what’s at stake in any situation and adjust your body language accordingly

The secret sauce of effective leadershipBefore the meeting began, Adam assumed a power pose: standing with hands on hips and feet wide apart for two full minutes to get all the advertised benefits of doing so. It worked. He could almost feel his stress level lowering and his self-confidence rising. By the time he strode into the conference room, took…

Success a product of whom, not what, you know

The high achievers of today are not so much a product of superior expertise as they are a product of superior networks

Success a product of whom, not what, you knowWhat really distinguishes high performers from the rest of the pack is their ability to maintain and leverage large, diversified networks that are rich in experience and span all organizational boundaries. Ironic, isn't it? Here we are, smack in the middle of the Information Age, discovering that our greatest advantages aren't coming from what we know…

5 ways to stay sane if your boss is a micromanager

The worst thing an organisation can do is to reward pathological behaviour

5 ways to stay sane if your boss is a micromanagerOne of my bosses, Janet, was clever, hardworking and had an amazing eye for detail. She had high standards: if you e-mailed with a question at 10 p.m., she replied by 10.05. She worked hard, delivered on time, hated mistakes and expected the same from her team. She was driving us mad. We had been…

Confessions of a unremitting power posture junkie

Research shows that your posture affects both how you feel and how others perceive you

Confessions of a unremitting power posture junkieMy name is Carol and I’m a posture junkie. It all began with the reaction I saw when I was introduced as a speaker who writes and lectures about body language. I watched as people automatically changed their posture. They held their heads higher, pulled their shoulders back and tightened their abdominal muscles. In doing…

Watch what you say without even speaking

Making sure you understand the kind of signals your body is sending is important every time you are talking to someone

Watch what you say without even speakingOne time, during a radio interview entitled "What you're saying without speaking," I was asked to comment on the host's body language.  He was a very good sport about being critiqued in public, and he quickly understood that, in order to change your body language, you must first be aware of what your body is…

How to say ‘yes’ to pro bono work and feel good about it

Calling it ’knowledge philanthropy’ rather than ‘pro bono’ makes me feel like I am giving, rather than giving something away

How to say ‘yes’ to pro bono work and feel good about itAs an entrepreneur I get a lot of requests to give away expertise ‘for a good cause’. Many times I have to say no. However, I have started to intentionally incorporated knowledge philanthropy into my lifestyle portfolio (not my business portfolio). Here are some of the lessons I learned around how I say ‘YES!’ to…

Horribly haywire: why communication falters

None of us are at our best when our boundaries are being pushed

Horribly haywire: why communication faltersWe've all heard the nursery rhyme “Sticks and stones may break my bones but words will never hurt me.” But we know better. In fact, we know all too well that words can hurt and so does the interpretation of our nonverbal behaviours (like not paying attention, interrupting or day dreaming when someone is speaking).…

Conquer yourself to get ahead

Stay the course and hold on to your vision, no matter what anyone says about you

Conquer yourself to get aheadWar is a powerful metaphor for work. So says Kay Hammer, author of Workplace Warrior, Insights and advice for winning on the corporate battlefield. The real enemies aren't only bad bosses and inefficient management, it's also yourself.  The toughest battles we fight are often with ourselves. Hammer should know. She fought all the way to…

How to become a more confident you

And why it is important

How to become a more confident youFor some people there is a fine line between confidence and narcissism. But even with it being a balancing trick, everyone needs to have some confidence. There are a million things that feeling good about yourself can do from you, from personal life to business life. For some people, building confidence comes naturally; for others…