Faulty battery leads to iPhone 6s recall

Battery defect on iPhone 6s may cause your phone to shut down unexpectedly. Fortunately, it won't blow up

EDMONTON, Alta. Nov. 23, 2016/ Troy Media/ – Apple has announced a recall of some of its iPhone 6s due to a faulty battery.

There is no need to worry, however, as, unlike the Samsung Galaxy Note 7, which are now banned on all airlines, the iPhone 6 batteries won’t explode or catch fire.

In fact, Apple says there is no safety concern; the defect may simply cause your phone to shut down unexpectedly.

The recall doesn’t cover all iPhone 6s phones, only some of those that were manufactured in September and October 2015 and certain handsets that fall within a certain serial number range.

The fix for the problem is an easy one: Apple will replace your battery free of charge as long as your device is eligible under the program.

To find out if your iPhone is eligible, connect with an authorized Apple Service Provider, your neighbourhood Apple Retail Store where you can make an appointment or with Apple technical support.

If your phone is one of the unlucky ones, Apple suggests that you make sure to backup all of the data that’s on your phone by copying it or backing it up through iTunes or iCloud. Next, make sure that you turn off your Find My iPhone setting and then erase all your data before bringing in your phone for battery replacement.

There is one small caveat. If your phone has any physical damage, particularly a cracked screen or anything that may impair the battery replacement, you’ll have to get that fixed – at your own expense – before Apple with replace the battery.

Apple also advises that if you’ve already had to pay to have your battery replaced due to this particular issue there’s a good chance that you may be eligible for a refund.

If your phone is an iPhone 6s, now is not be a bad time to check it out because phone shutdowns are no fun. However, this recall program will be in effect for three years after the date of initial sale of the unit.

For more information, visit the [popup url=”https://www.apple.com/ca/support/iphone6s-unexpectedshutdown/” height=”1000″ width=”1200″ scrollbars=”1″]iPhone 6S Program for Unexpected Shutdown Issues[/popup] page, then select the country you’re in.

Greg Gazin a.k.a “The Gadget Guy” and “Gadget Greg” is a Senior Editor for Troy Media. He’s also a syndicated tech columnist, small business and technology speaker, blogger, podcaster (host and producer) and author. Greg can be reached at @gadgetgreg or at GadgetGuy.ca

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