As with any activity on the internet that involves us parting with our personal information, paying a business our money, or receiving money back from that organisation, research is the key as to whether you should or shouldn’t use that business.
While it is almost statutory that you should check out the credibility, security, and reliability of any online business you have never used before, be mindful that even some of the very well-established brands can be difficult to engage with when it comes to finance.
The same applies to your choice of online casino. The very first piece of research worth undertaking is to review the licensing information they provide. The most reliable online casinos tend to be licenced in countries such as the UK, Alderney, Gibraltar, Malta, and Costa Rica. Only sign up with an online casino if it is licensed, with a strong reputation in the market, for example Dunder Casino, will usually indicate on a specific page on their website. Together with this there should be the names of associations joined or accreditations the casino has – many of these official bodies have their own websites where you can check out the casino’s membership to ensure it is genuine.
You will always find that a dependable online casino will support and encourage responsible gambling for its customers and will go the extra mile to prevent addiction and problem gambling. It also won’t allow players under the legal age to use their services. To support all this, the casino will also have a robust privacy policy to protect personal information and not sell (or even give away) customer (your) details to a third-party.
If there are customer reviews, check them out – but don’t just check the first few you see! If there are numerous reviews, randomly pick from them. Also, if there are affiliates of the casino, check those out too. Look when customer support (live chat or email) is available and try them out to see how quickly they respond. If a phone number is provided, give them a call.
Don’t be drawn into bonuses without checking the terms and conditions first. No business gives away “a free lunch” without them. There won’t necessarily be a “trap-catch” but do check the terms and conditions of any bonus before agreeing.
As a player, one of your most vital requirements is that you can receive your winnings in a timely (check deadlines -some can make you wait weeks), safe and very secure manner. You will find that credible online casinos will always offer a wide range of regular banking methods such as credit/debit cards, prepaid cards, PayPal, wire and transfer and recognised methods to pay, play and when you win, withdraw those winnings. And be very wary of casinos using strange online banks or methods you can’t find details of, including decentralised digital currencies such as bitcoin, which is currently not regulated. Take care regarding pay-outs having to reach a certain level before you can trigger them.
If you can, consider testing an online casino by signing up for some free play if they offer it.
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