Driving artificial scarcity is not the way to effectively deploy 5G

Any gains in competition are more than outweighed by higher spectrum costs

Driving artificial scarcity is not the way to effectively deploy 5GLast December, the federal government launched a consultation for the auction of the 3800 MHz spectrum to help foster the effective deployment of 5G wireless telecommunications. As in previous auctions, the plan is to set aside a significant part of the available spectrum for smaller players, which the main wireless telecom providers are prohibited from…

Helping small businesses succeed in the digital economy

Going digital is “kind of a life-or-death situation for small businesses”

Helping small businesses succeed in the digital economyA group of students led out of the University of Alberta School of Business is helping small businesses get ahead of the pandemic-induced warp-speed retail overhaul that is pushing customers online in droves. The students are at the heart of the new Digital Economy Program (DEP), a free initiative that sees a team of U of…

Trudeau government needs to usher in a censorship reset

The government needs to rethink its heavy-handed approach to internet regulation

Trudeau government needs to usher in a censorship resetRarely, in the history of Confederation, have so many, from so many points on the political spectrum, been so unified in opposition to one specific policy. Before the last election, the Trudeau government’s proposed internet regulations provoked opposition from journalists, academics, civil liberties groups, women’s advocacy organizations, librarians, privacy experts, research think tanks, concerned citizens…

Ottawa’s plan to censor the internet is doomed

A threat to Canadians' Charter rights

Ottawa’s plan to censor the internet is doomedThe Trudeau government recently held a public consultation – during an election campaign, no less – regarding its proposal to address what it describes as “Internet harms.” The Liberal Party’s election platform promised to introduce legislation to deal with said harms within its first 100 days in office. The government’s proposal lays out – very…

Digital tech experts work to bring internet to rural and remote communities

Coalition they helped create will advocate, share ideas and shape policy aimed at improving access to broadband

Digital tech experts work to bring internet to rural and remote communitiesTwo University of Alberta professors are working to improve internet services for Albertans living in rural and remote communities as members of a new coalition. The Alberta Rural Connectivity Coalition (ARCC), which U of A digital technology experts Rob McMahon and Michael McNally helped found last fall, is working with steering committee members to bring together Alberta communities to explore ways…

Working from home may revolutionize businesses

And lead to a reshaping of communities

Working from home may revolutionize businessesStay-at-home orders related to COVID-19 have changed working habits. The mandatory work-at-home advice for office jobs has created a debate about work after the health crisis. Will we continue to work at home or will we return to the office? Some have stated that people who work from home must have lower pay. The research team…

Students bring Indigenous perspectives to Wikipedia

Increasing the diversity of voices and having a few people making small and steady changes can lead to a big movement

Students bring Indigenous perspectives to WikipediaLast fall, students in a Native Studies course worked to improve representations of Indigenous peoples on one of the most popular websites in the world. The course, Colonialism and the Criminal Justice System, saw students create Wikipedia articles on issues that dealt with Indigenous peoples and Canada’s criminal legal system, filling some of the site’s…

Terrifying (and satisfying) true tales of customer service

One day, you’re an unshakable fan of a company; the next day, you’re warning complete strangers to stay away

Terrifying (and satisfying) true tales of customer serviceThe relationship between customer and company is a delicate thing. One day, you’re an unshakable fan of a company; the next day, you’re warning complete strangers to stay away. Here are three examples of customer service and how it can go so right – or so wrong. Many years ago, my Telus internet went out.…

Keep government out of the internet business

Keep government out of the internet businessManitoba’s Opposition New Democratic Party proposes the creation of a new Crown corporation to provide high-speed internet service to rural and remote communities, particularly First Nations communities, in that province. This is a bad idea for several reasons. A host of private-sector and government organizations are launching enormous flotillas of low-Earth orbit (LEO) satellites to…

New funding could help scientists unlock the quantum internet

Will help researchers build next-gen, ultra-secure networks for quantum computers

New funding could help scientists unlock the quantum internetOn Oct. 29, 1969, researchers at UCLA, with help from a computer the size of a cement truck, sent what would become the first message over the first incarnation of the “internet” to Stanford. The first two letters of the one-word message, LOGIN, made the cross-California trip before the fledgling system crashed. “Fifty years ago…