Are subcontractors hurting your brand?

Subcontractors represent your business. So they need to maintain your standards

Are subcontractors hurting your brand?Imagine paying to have someone bring a washing machine into your house and set it up and then having to fire them before the job is complete. This is exactly what happened to my friends last week after they bought a new washing machine from Home Depot. The wife decided that, as a treat for…

How to survive change by making better decisions

Coming up with a decision reduces stress and anxiety about the future

How to survive change by making better decisionsMy brother Rob recently walked 650 km from Galway, Ireland, to Winchester, England, en route to Spain. He told me that for days he tried to decide whether to continue walking and take the ferry to France or go back home. He wasn’t sure where he was supposed to be. The indecision was taking a…

Do you have the right tools to run a successful business?

Without the right tools, we can’t build a house. Without the right people, things will get broken

Do you have the right tools to run a successful business?“You are fired!” John yelled at me as I was lying on the ground after falling off the roof of the house. John was mad because his sawhorses had been broken in half because of my stupidity. I was stunned and just wondering if I had broken anything in my body as a result of…

Timing is everything in investing and business … or is it?

While timing is important, action is more important. From action comes the fundamentals of success

Timing is everything in investing and business … or is it?Peter told me about his latest and greatest idea to improve his business. He was so excited because this new revenue stream was going to ensure his organization had stable income and would thrive again. This particular business seemed to have had its glory days 40 years ago. But this new leader was adamant that…

Seven key areas to focus on to increase profitability

Getting more of your ideal customers is key

Seven key areas to focus on to increase profitabilityJerry reached out to us because he wanted to get out of his business. The business, he said, was “too stressful,” and he “was tired of struggling.” During our discussions with Jerry, we discovered that while the business was doing several million dollars in sales, it was only marginally profitable. Jerry had to work extra…

Playing the game of business to win

Running a business is much like coaching a team

Playing the game of business to winAl Erricson was my basketball coach in 1982 – he’s learned a lot about coaching since then. If only Al knew then what he knows now, we might have won a game or two. What Al knows, and every business owner and manager should know, is that being successful is not all about skills. It…

Five things you should leave your successor

... if you want them to succeed

Five things you should leave your successorThe great resignation is being talked about by people around the world. Not only are baby boomers retiring, but many people who have suffered from pandemic burnout are also changing their positions, selling their businesses and moving on to follow their passions. However, having invested time and energy into our positions, organizations and companies, we…

How to deal with insubordination among your staff

Do nothing? Fire the staff member? Throw in the towel and sell the business?

How to deal with insubordination among your staffGeorge has a small manufacturing plant he bought six months ago because it had good revenue and came with some real estate. However, he didn’t know much, if anything, about the industry. The previous owners kept everything in their heads and had very little documentation. George quickly realized that customer orders were being lost, there…

Are you affected by business traumatic stress disorder?

Many owners are traumatized by insistent bankers, creditors, suppliers and landlords

Are you affected by business traumatic stress disorder?Jim was visibly upset when he sat down for our coaching session. He told me that, the previous day, one of his staff had yelled at him during a meeting with his team members. He, too, lost his cool when the staff member “freaked out at him,” but he eventually walked away. This wasn’t the…

What you can do to attract and hire better candidates

Competitive salaries, fitting benefits, flexible schedule, value-based hiring, and creativity

What you can do to attract and hire better candidates“We just can’t find anybody qualified to do the job for us.” This is a line I hear regularly in working with clients lately. In some parts of the country, there’s a drastic shortage of labour. That’s putting a strain on the ability of many leaders to fill spots in their organizations with qualified staff.…