Why is Canada ignoring starvation in Africa?

It's time that Canada wakes up and does more to recognize that our brothers and sisters are starving

Why is Canada ignoring starvation in Africa?As a child, I was made to eat everything on my plate and was told that wasting food was affecting the starving children in China. Today, sad to say, my family and many other Canadians have forgotten the need to avoid food waste and, more importantly, have turned our eyes away from starvation in other…

Battle scars of business the cost of excellence

Leadership isn’t always as glamorous as it seems and the wounds suffered in the pursuit of dreams don’t always heal

Battle scars of business the cost of excellenceI froze during my speech as I looked out at the faces of the members of that chamber of commerce. It was a temporary block that hopefully went unnoticed by my audience. Yet clearly, I was unfocused for a second. I had been asked to be the guest speaker at their awards celebration. I had…

Finding the niche that will make your business successful

You can't be all things to all people, but you can be exceptional

Finding the niche that will make your business successfulThe line “You can’t be all things to all people” comes from this poem: You can’t be all things to all people. You can’t do all things at once. You can’t do all things equally well. You can’t do all things better than everyone else. Your humanity is showing just like everyone else’s. So: You…

Five reasons leaders like you need a summer vacation

Not taking a vacation is harmful to your health and your business

Five reasons leaders like you need a summer vacationI was about to take a six-month vacation from my business and my team leaders Rachael and Carmel were a little surprised – and perhaps a little nervous – when I told them they would be in charge. The business had been open for five years, but the truth was I was making more money…

Tips for earning more while working less

With the right systems and people in place, we can step back as owners and do what really needs to be done

Tips for earning more while working lessIn 2014, one of the professors in my MBA program asked: “Why are you here?” As he went around the class, people responded: “To further my career.” “To earn more money.” “To get a better job.” When he came to me, I said: “I’m here to learn how to work less and make more money.”…

Reduce your customers’ risk to increase your sales

Building trust and consistency can improve your sales and increase your profits

Reduce your customers’ risk to increase your sales“If only our customers would buy more from us.” This resounding phrase is heard throughout many businesses as the demand for sales increases in order to offset rising costs. While we may wish to create more revenue by selling more, our customers are facing rising costs at the other end of the spectrum. They’re looking…

Are subcontractors hurting your brand?

Subcontractors represent your business. So they need to maintain your standards

Are subcontractors hurting your brand?Imagine paying to have someone bring a washing machine into your house and set it up and then having to fire them before the job is complete. This is exactly what happened to my friends last week after they bought a new washing machine from Home Depot. The wife decided that, as a treat for…

How to survive change by making better decisions

Coming up with a decision reduces stress and anxiety about the future

How to survive change by making better decisionsMy brother Rob recently walked 650 km from Galway, Ireland, to Winchester, England, en route to Spain. He told me that for days he tried to decide whether to continue walking and take the ferry to France or go back home. He wasn’t sure where he was supposed to be. The indecision was taking a…

Do you have the right tools to run a successful business?

Without the right tools, we can’t build a house. Without the right people, things will get broken

Do you have the right tools to run a successful business?“You are fired!” John yelled at me as I was lying on the ground after falling off the roof of the house. John was mad because his sawhorses had been broken in half because of my stupidity. I was stunned and just wondering if I had broken anything in my body as a result of…