Tips to decoding what your face is really saying

Your face has a lot to say, even when your mouth is closed

Tips to decoding what your face is really sayingThe expression “you should probably tell your face that” is a way of telling someone that their facial expressions don’t match the situation. Thousands of times a day, we are exposed to the opportunity to decode visual clues. When someone says, “I love you,” we look into that person’s eyes to detect sincerity. When we…

How to hold those difficult conversations

Yelling is not an effective way to deal with the issue and will only make things worse

How to hold those difficult conversationsFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life.  Have you ever had to…

Your guide to motivating the unmotivated

Short of standing behind them with a pitchfork, what can you do to get the best from others?

Your guide to motivating the unmotivatedMotivating yourself can be difficult at times, but motivating other people offers a different kind of challenge. Short of standing behind them with a pitchfork and an evil grin or offering them a gazillion dollars, what can you do to get the best from others, be they employees, colleagues, or even family (although that’s a…

How we deal with conflict is all a matter of perspective

Change the context in which a behaviour occurs and the behaviour itself will be transformed

How we deal with conflict is all a matter of perspectiveFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. How we deal with objections…

CONFLICT COACH: Does your environment affect your stress levels?

Is my space really the reason for my lack of enthusiasm?

CONFLICT COACH: Does your environment affect your stress levels?Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Dear Conflict Coach: My motivation…

How to cope when your life has been turned upside down

Life has a habit of throwing curveballs

How to cope when your life has been turned upside downLife is pretty good at throwing curveballs, but the curveballs that come your way vary in destructiveness and severity. Regardless, it is impossible to escape the impact. It could be the sudden death of a loved one. The crumbling of your marriage or relationship. The financial catastrophe that has ruined your sense of security. And…

Conflict Coach: Can you fix a toxic friendship?

I feel like her unpaid counsellor. She vents on me but never does anything to fix her problems

Conflict Coach: Can you fix a toxic friendship?Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith uses her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears regularly.…

Four ways toxic relationships harm you

Work on letting them go. After all, you deserve better

Four ways toxic relationships harm youFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life.  Toxic relationships can be difficult…

Six simple steps to living on your own terms

Too much time spent worrying about what other people do takes away from your life. You lose authenticity

Six simple steps to living on your own termsWhose life is this anyway? We spend way too much time worrying about other people. We want to fit in. We want what the other person has. There are plenty of reasons to toe the line, but is it good for us? Too much time spent worrying about what other people are thinking or doing…

You are what you focus on

Sometimes the biggest upgrade needed to help you see what’s possible is to ruthlessly shift what you’re focusing on most

You are what you focus onWe had a fabulous dinner party last weekend where lively conversations and interesting perceptions were shared about relationships, friendships and new experiences. At the end of the wine, there was some agreement that the biggest obstacle facing most people who find themselves with a bit of a bleak outlook is that they’re inviting in that…