A leader provides his team with vision, values and guidelines critical to helping people make the best possible decisions for the company
A leader I met with once said something that has stuck with me. "Most people are trying to do what they believe is in the best interest of the organization. The trouble is they may not have the same point of view on what that is. And that leads to chaos." As an example, take the…
25 per cent of people who move into a new job will fail. Paying attention to these six common mistakes will help make sure you are not one of them
What happens when leaders take on new roles or responsibilities in their company? 'Onboarding' – the process of acquiring, accommodating, assimilating and accelerating new team members, whether they come from outside or inside the company – has focused almost exclusively on employees who join from the outside. But there is usually a lot more internal…
You don't engage your employees by handing them a report card like they are grade-school students, but by helping them paint a picture of their future
The dreaded performance review is quite possibly the most detested human resources program ever invented. It doesn’t matter what process, form or technology is in place to accomplish this task, it is always bad. And it doesn’t work – ever. The reason I know this is because I spent a year thumbing through job descriptions…
How to deal with three team-member dysfunctions that can get in the way of team effectiveness
The 'team' is probably the most complex and irritating relationship in an organization. As individuals, we seem to be able to work with most people one-on-one, perhaps in groups of threes, and also as an entity of hundreds and even thousands. Where we struggle most is when there is a medium-sized group of us clustered…
Ask yourself (and maybe someone close to you) the following questions to get a better understanding of what causes it and how to handle it
Stress afflicts us all and is a common precursor to mental distress. While there is plenty of good advice about how to manage stress, I don’t think we spend enough time talking about how to anticipate, and avoid, it. It starts with self-awareness. What is your stress profile? How each of us responds to stress…
Lessons learned on the playing field have shaped many a business leader
Professional sports teams are in a unique position - their sole purpose for being is to win championship cups and their only significant advantage is people. How does that affect how teams manage their human resources? What if companies approached human resource planning and management in the same way? Business, and society, would think about…
Here’s what you're missing if you don't listen well – and how you can improve your listening skills
Last week, my friend was lamenting the fact she was away for her 16-year-old son’s first day of school and wouldn’t be there to pick him up. Obviously, her son doesn’t need his mom there. But driving him home lets her listen to him vent. It gives her insight into what he’s thinking, how he’s…
September is around the corner. I was in school for so long, I think September will always feel like the start of the year. One of the things on my to-do list for the fall is to take my annual personal retreat. The retreat is my time to sit back and reflect on the past…
The real problem with a lack of role clarity is that it cascades into a much bigger problem for organizations: misalignment
I am convinced that one of the key things getting in the way of individual, team and organizational success is a lack of role clarity. This point was reinforced during a meeting I attended to help a client establish her development plan which ended up being a conversation about role expectations. Or, specifically, her lack…
Start focusing on helping employees develop critical skills and capabilities as they work
If you ask a successful leader to recall his or her most impactful development experience, chances are it happened while engaged in real work. This was once reinforced during a project designed to help organizations transfer and retain the business-critical knowledge of retiring baby boomers. Interviews with more than 40 successful, long-tenured leaders confirmed the best…