Without the right tools, people and plans, your business will suffer. You’re going to have to work harder and that will affect your bottom line
It was almost the final straw. I was laying on the ground after falling off the roof of the house and the carpenter, John, was standing over me yelling. He was mad because his sawhorses had been broken in half because of my stupidity, while I was just wondering if I had broken anything in…
As an online marketer, I spend a lot of my working day (you guessed it!) online. And I try to organize my time so I can be as efficient as possible for my clients and my business. About six months ago, I switched from using the Firefox browser to the Chrome browser as much as…
Part of the reason clients hire me is to give them an outsider’s opinion of the challenges or opportunities facing their businesses. I take this very seriously, so I’m constantly scanning the economic horizon for changes that could have an effect on these leaders and their organizations. Over the past few months, I’ve been talking…
Hiring and on-boarding new employees is costly. Less staff turnover means your organization will reap considerable rewards
Last week, I called my local credit union about my account. The phone was answered by Phil, who I knew as a long-term employee of the credit union. Over the years, I’ve gone into the branch on a regular basis. Phil would always be serving her customers in a caring manner, greeting people by name…
If you give lip service to treating people well and then treat your team poorly, don’t expect your clients to receive anything different
Like most people (at least 62 per cent, according to a 2019 study by Hello Products), I don’t like going to the dentist. However, this was my week for getting a cavity checked and I headed to the dentist’s office. You know the routine: you get questioned and prodded by the dental assistant as she…
Some industries have seen a spike in sales because they seemed to be in the right place at the right time. Others need a new plan
At the beginning of each year, I challenge my clients and readers to name the upcoming year. I get a huge response with people naming their year and sharing what they would like to manifest and work on. This year, for example, was named variously the year of vision, clarity, wealth, systems, growth and change.…
If your staff don’t have clarity about what’s expected, they will imagine what you’re looking for. That may not turn out well
A professional came from the big city to a small town to build a cabin so he could escape the hustle and bustle of life, and set down roots where he could revive his spirits. His plan was to build a tiny house from the ground up. He asked around for help building his dream…
What vast amounts of alone time can do, if you’re lucky, is make you think about others
Apparently, the pandemic that’s gripping the world is also making many of us more productive. I know this because 14 marketing companies (I counted) have sent me emails over the past week telling me that while self-isolation might be lonely, it’s actually good for business. That, naturally, makes it good for me. In fact, it’s…
Don't just wait for the COVID-19 crisis to end. Take a look at your planning, profitability, team, systems and business value while you have time
When I was about four years old and playing cars on the floor with my brother Rob, my other brother Paul started making a funny noise. Looking over, I noticed that Paul’s face was a funny bluish colour, his mouth was open and inside I saw he had a wooden building block with the letter…
Will new ways of organizational thinking and working take hold or be abandoned as soon as the Coronavirus lockdowns are lifted?
The COVID-19 pandemic crisis has been with us for just a few months and we are just weeks or days into different degrees of lockdown globally but we already beginning to develop insights on the emerging possible futures of business, work and the workplace once we move beyond the current situation. Many entities have already…