How to hold those difficult conversations

Yelling is not an effective way to deal with the issue and will only make things worse

How to hold those difficult conversationsFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life.  Have you ever had to…

How we deal with conflict is all a matter of perspective

Change the context in which a behaviour occurs and the behaviour itself will be transformed

How we deal with conflict is all a matter of perspectiveFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. How we deal with objections…

CONFLICT COACH: Does your environment affect your stress levels?

Is my space really the reason for my lack of enthusiasm?

CONFLICT COACH: Does your environment affect your stress levels?Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Dear Conflict Coach: My motivation…

Conflict Coach: Can you fix a toxic friendship?

I feel like her unpaid counsellor. She vents on me but never does anything to fix her problems

Conflict Coach: Can you fix a toxic friendship?Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith uses her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears regularly.…

Four ways toxic relationships harm you

Work on letting them go. After all, you deserve better

Four ways toxic relationships harm youFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life.  Toxic relationships can be difficult…

Intimacy requires constant nurturing

And that only happens when there is a deep connection

Intimacy requires constant nurturingFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How you should respond to a bullying stranger

Even the brightest minds, when enraged, appear scarcely more coherent than a wild animal

How you should respond to a bullying strangerFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life.  Dear Conflict Coach: The other…

How to have difficult conversations with your partner

Seven steps to ensuring you have the most productive conversation possible

How to have difficult conversations with your partnerFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Listening is the first step to resolving any conflict

A misunderstanding doesn’t have to mean the end of the world

Listening is the first step to resolving any conflictFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. No matter how much you…

How willing are you to stretch your comfort zone?

Fear has the power to hijack our thoughts and behaviours, even when a new path makes sense or is harmless

How willing are you to stretch your comfort zone?I’m often fascinated by how rigidly some folks cling to the familiar, especially when it comes to being asked to do something novel. Not something dangerous – just unfamiliar. In my former career, this came up a lot, with leaders standing up in meetings and asking for “out-of-the-box thinkers.” Then they would point directly at me…
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