On the road to travel trauma? How to find a better route

When things aren’t going quite according to plan, breathe. No one likes travel stress, but sometimes we create our own problems and cause unnecessary delay

On the road to travel trauma? How to find a better routeWhen things aren’t going quite according to plan, breathe Just when did we all become so sensitive and overreactive to situations beyond our control? Recently, my husband and I travelled to San Diego for a surprise birthday and anniversary party. The weekend was a ton of fun as we connected with family we hadn’t seen…

Six reasons why we struggle with patience

Six reasons why we struggle with patienceOur tips on how to combat impatience  Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or…

How to communicate when the heat is on

It never hurts to remember the Golden Rule: Do unto others as you would have them do unto you

How to communicate when the heat is onFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Communication can be a real…

How to hold those difficult conversations

Yelling is not an effective way to deal with the issue and will only make things worse

How to hold those difficult conversationsFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life.  Have you ever had to…

How we deal with conflict is all a matter of perspective

Change the context in which a behaviour occurs and the behaviour itself will be transformed

How we deal with conflict is all a matter of perspectiveFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. How we deal with objections…

CONFLICT COACH: Does your environment affect your stress levels?

Is my space really the reason for my lack of enthusiasm?

CONFLICT COACH: Does your environment affect your stress levels?Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Dear Conflict Coach: My motivation…

Conflict Coach: Can you fix a toxic friendship?

I feel like her unpaid counsellor. She vents on me but never does anything to fix her problems

Conflict Coach: Can you fix a toxic friendship?Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith uses her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears regularly.…

Intimacy requires constant nurturing

And that only happens when there is a deep connection

Intimacy requires constant nurturingFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How you should respond to a bullying stranger

Even the brightest minds, when enraged, appear scarcely more coherent than a wild animal

How you should respond to a bullying strangerFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life.  Dear Conflict Coach: The other…

How to deal with insubordination among your staff

Do nothing? Fire the staff member? Throw in the towel and sell the business?

How to deal with insubordination among your staffGeorge has a small manufacturing plant he bought six months ago because it had good revenue and came with some real estate. However, he didn’t know much, if anything, about the industry. The previous owners kept everything in their heads and had very little documentation. George quickly realized that customer orders were being lost, there…
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