Perhaps it’s time to bring back porch swings and actually meet your neighbours
There will never be a shortage of situations that put people in conflict with one another. From our strong opinions about vaccinations to the economics that drive decision-making. From differences of opinion about in-laws (and outlaws) to parenting to crime prevention and everything in between. Who owns the problem and how it gets solved are…
Forecasters with the biggest news media profiles are especially bad at predicting the future
Years ago, an elderly couple went to a country fair. The husband was captivated by an animated psychic promising to tell his age and what kind of person he is. He inserted a coin, and the machine sprang to life. The animatronic clairvoyant peered into her crystal ball, mumbled a few words, and pointed to…
How to avoid a Clark Griswold meltdown and having a SWAT team invade our home
National Lampoon’s Christmas Vacation has become a holiday season staple in many homes. The film, released in 1989, portrays the misadventures of the Griswold family as the main character Clark tries to create the perfect family Christmas. While the film is genuinely funny, there’s something more profound that appeals to us. Perhaps it’s the fact…
"My wife and I are snapping at each other constantly. I need it to stop or we need to go our separate ways"
Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…
While not foolproof, these tips are strong indicators of possible deception
Here are my tips to help in spotting liars at work. 1. Begin with a baseline Spotting liars begins with observing a person’s baseline behaviour under relaxed or generally stress-free conditions so that you can detect meaningful deviations. One of the strategies experienced interviewers use is to ask a series of simple questions while observing…
Stop fixating on the most devastating critiques; focus instead on the ones that offer honest, objective and useful feedback
Is it just me, or do others find themselves overly fixating on criticism about their performance? I wasn't sure I had a thick enough skin after the first reviews came in when I began speaking professionally (and I was in law enforcement at the time). I prepared, practised delivery and made every effort to ensure…
These simple daily exercises can help you face up to the inevitable tension in your life
The spate of mass shootings in the United States has caused most of us to pause. Bad stuff can happen to good people. We wonder what we would do if we found ourselves caught up in such violence. Sometimes just hearing about such tragedies can lead us to feel tense and uncertain. And that can…
The more the critics bark, the more you’ll accomplish
Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…
To help you deal with challenges, feel more confident and behave more skilfully, even when faced with unexpected demands
Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…
We have an employee who is always convinced he’s right. It’s so fundamental to his personality that he refuses to take direction
Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…