Greyhound lacked the vision and adaptability to survive

The bus service let complacency rule and its leadership failed to deliver a vision of what could be

Greyhound lacked the vision and adaptability to surviveDear Dave, I think you should write an article about Greyhound bus service. It's no marvel they are going out of business. When I took the bus to Edmonton last year, it was the same bus as the previous time I had ridden one … 30 years previous. The guy who was trying to board…

Follow the leader: the keys to a legendary coach’s success

Communication, trust, care, collective responsibility and pride are the cornerstones of success in sports – and in life

Follow the leader: the keys to a legendary coach’s successMike Krzyzewski said, “When a leader takes responsibility for his own actions and mistakes, he not only sets a good example, he shows a healthy respect for people on his team.” Krzyzewski, better known as Coach K, has been the men’s head basketball coach at Duke University in North Carolina since 1980. He has more…

Building resilience into your personality and your business

When we learn how to deal with the cycle of hope, despair and forgiveness, we're well on our way to success

Building resilience into your personality and your businessA wag once said that the only one who really likes change is a wet baby, yet we face continuous, dramatic and ever-accelerating change in both our personal lives and work lives. What we learned at our grandparents’ knees half a century ago doesn’t fit the 21st century world. When our grandchildren sit on our…

Are your new leaders headed in the right direction?

Launching a leadership career should not resemble a game of pin the tail on the donkey. But too often we fail to provide the support to gain needed skills

Are your new leaders headed in the right direction?I was blindfolded and had been spinning for what seemed like minutes (it was only a few seconds), before being pushed toward the donkey. I was dizzy and had no idea where I was. I wanted to cheat so I could have a chance at winning but the blindfold was too tight. In the end,…

What to do about bad leaders

Your real concern, however, shouldn't be with leaders who are bad but with those who just aren't very good

What to do about bad leadersThe world is full of bad leaders. Luckily for the rest of us, they are pretty easy to spot and tend to have limited impact because they generally do not have much influence or staying power. The real concern should be with leaders who are not bad – they just aren't very good. These are…

Mastering the body language of collaborative leaders

People look for two sets of cues in leaders: one signals warmth and caring, the other power and status. Both are necessary

Mastering the body language of collaborative leadersDuring a break in a seminar I was conducting on collaborative leadership, a man from the audience told this story: “My wife is an attorney and I’ve always been a supporter of women in the workplace. I also believe in collaboration and try to make everyone feel included and appreciated. So I was totally taken…

Ways to curb your loneliness as a leader

Create a team that can drive success, have a support network and keep trusted advisers close at hand

Ways to curb your loneliness as a leaderRecently I wrote about why leaders are lonely. “Great article!” people told me. “I get it, but what do I do if I’m a leader who’s challenged by those exact reasons?” To refresh your memory, here are the four reasons that business leaders are lonely: The buck stops here. As leaders, we make tough decisions…

Why business leaders are lonely

The truth is that when you’re the leader and owner of a company, you often feel you have no one to talk to

Why business leaders are lonely“Let’s go for coffee today,” he said. “I just need to get out of the office and talk to you where no one is going to overhear us!” Our conversation over coffee was deep and as we walked back, he told me that one of the reasons he retains me as his business coach is…

The world needs fewer leaders and more good managers

Management is the infrastructure that allows a leader's vision to become a sustainable reality

The world needs fewer leaders and more good managersBusiness and management guru Henry Mintzberg made the argument a few years ago that businesses are asking for trouble because of their penchant for separating "leaders" from "managers" and placing leadership in a superior role over management. We are suffering, in other words, not from a lack of leadership, but from the absence of good management. Mintzberg believes that, while…

Tips for women heading to the executive suite

Assess the reality, take more risks, speak up, increase your visibility, be authentic, and learn to be powerful but still likable

Tips for women heading to the executive suiteMy special project when coaching female leaders is to improve their influence and impact skills – their leadership presence. You might be surprised to find that leadership presence is not an attribute automatically assigned to you because of your business results. Nor is it necessarily reflective of your true qualities and potential. Instead, it depends…
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