Tears at work are inevitable, so learn how to deal with them

Understanding how you feel about tears and having a plan to deal with them will make crying less awkward and intimidating

Tears at work are inevitable, so learn how to deal with themI don’t know if I have an innate ability to make people cry but it seems in the last week, I faced lots of tears. I had clients crying, members of a company where I was working crying and members of the basketball team I coach bawling their eyes out. In 30 years of business…

Keith Richards was wrong – the message does matter

There are many great teachers who instruct us on how to achieve true happiness and success. You're just not likely to find them in popular culture

Keith Richards was wrong – the message does matterI often reflect on where my beliefs come from. I can see they’ve changed significantly over time. As I’ve altered who I listen to, my thoughts and beliefs have changed, and I’ve changed for the better. In my teen years I was strongly influenced by popular culture. I loved the Who, the Rolling Stones, the…

Tips to becoming a strategic thinker

The good news is strategic thinking can be nurtured

Tips to becoming a strategic thinkerI once started working with a leader who suddenly found herself on the executive team. A corporate restructuring resulted in skipping a level and now she is sitting around the table asking, ‘am I strategic enough to do this job?’ Her question is not unique. Twenty years of developing leaders has taught me there are…

The 5 key attitudes of a successful entrepreneur

Do you eat failure for breakfast?

The 5 key attitudes of a successful entrepreneurTurns out your attitude is the most important factor in your success or failure as an entrepreneur. Not personality. And not character. Oh sure, whether you are outgoing or risk averse, full-to-the-brim with new ideas or resilient – can all make a difference. Vince Fowler is a Calgary-based leadership coach, speaker and owner of Vested…

Video: How managers can best handle difficult conversations

Managers often must have difficult conservations on staff work performance. Professional facilitator Robin Parsons discusses how leaders can prepare

For managers, one of the greatest challenges they face is how to have a difficult conversation with a staff person. Managers often must have difficult conservations  on work performance, matters of discipline or in cases of conflict. Professional facilitator Robin Parsons discusses how leaders can prepare for such conversations and handle at times unexpected discoveries.…

Is your business getting you down?

Entrepreneurs are especially susceptible to burnout and depression. Here's how to conquer those issues, for the betterment of yourself and your business

Is your business getting you down?When winter seems to drag on with dark clouds, snow and short days, I start to feel in the doldrums. I lack energy, enthusiasm, I don’t want to be around people, my projects seem to drag on and I get a sense of dread at the thought of more work. I’m especially cynical of news…

How your team can tell how you really feel

Your nonverbal communication is more powerful at conveying emotions than the content of your message itself

How your team can tell how you really feelDo you know that your team is constantly evaluating your emotions through cues in your body language – and that they can do so in a fraction of a second? At the Center for Cognitive Neuroimaging at the University of Glasgow, researchers found that it takes only 200 miliseconds to read someone’s emotional state from…

Putting fun back into business brings big payoffs

Creating a fun culture in a business environment starts with the leader. When employees enjoy their work, they’ll be more productive and satisfied

Putting fun back into business brings big payoffsWe were down by 14 points at halftime and the team seemed defeated. Our star player was frustrated. Her shots weren’t going in and neither were her teammates’ shots. As a coach, I was unfazed. Having been irritated with the refereeing in the first couple of games, I had decided that my fuming wasn’t going…

Why you need to be aggressively positive in business

Move forward with intent and work in a manner that enables you to succeed through your direct actions and those of your team

Why you need to be aggressively positive in businessI was 21 the summer of the accident. I was working on a farm and my boss and his family had gone to the lake. I was left with a list of chores that included clearing out a culvert on a dam that was being plugged by beavers. I thought this would be the perfect…

Sport, at its best, can help change the world

Leaders must fully incorporate social, cultural and environmental considerations – not just economic ones – in their decision-making

Sport, at its best, can help change the worldOne of the greatest, and most memorable, sports-related quotes comes from Nelson Mandela. “Sport has the power to change the world,” said Mandela. “It has the power to inspire. It has the power to unite people in a way that little else does. It speaks to youth in a language they understand. Sport can create…