The biggest mistake most small business owners make

We need to develop systems of hiring and monitoring our employees to ensure we have the right people

The biggest mistake most small business owners makeBob was frustrated, stressed and upset. One of his key employees, Keith, had just left to start his own business and had taken another staff member with him. I wasn’t surprised. I’d been working with Bob for several months and had met Keith several times. My impression wasn’t favourable and I had discussed this with…

Helping women in real estate achieve their goals

Gisele Danis and Susan Veres of honeycomb solutions talk about how WIND offers inspiration and mentorship

Helping women in real estate achieve their goalsGisele Danis and Susan Veres are managing partners with honeycomb solutions, a consulting company, in Calgary. They are also behind the Women in Development networking group. For more information, email gisele@honeycombsolutions.ca or susan@honeycombsolutions.ca What is Women in Development and what does it do? Danis and Veres: Women in Development (WIND) is a networking group of…

Adding the human element to virtual communication

From email to phone calls to video conferencing, how to manage what you project to make the best leadership impression

Adding the human element to virtual communicationBeing perceived as a leader is the essence of leadership presence. While most of my coaching focuses on helping leaders enhance their presence in face-to-face encounters, I also realize that a different set of skills is required for projecting leadership presence when communicating virtually. Communication mediums run a spectrum from lean to rich. A lean…

Offering entrepreneurs the help, advice and skills they need to succeed

Chris Proctor of ATB’s Entrepreneur Centre talks about the attributes you need to make your venture shine

Offering entrepreneurs the help, advice and skills they need to succeedChris Proctor is director of the Entrepreneur Centre YYC with ATB Financial. What’s the Calgary Entrepreneur Centre and what does it do? Proctor: ATB Financial created the Calgary Entrepreneur Centre to support Alberta’s entrepreneur community. We offer a full-service banking facility with extra proficiency and expertise to help small business owners. At the Entrepreneur Centre,…

Take your values off the walls and display them in the halls

Values must be integrated into processes, policies and organizational behaviour before they become tangible

Take your values off the walls and display them in the hallsA sales manager read an article about his company’s refusal to deal with any country where under-the-table money was part of the negotiation process. He circled the article and wrote the words “Right on!” in the column, and mailed it to his CEO. The attached note said: “I’m proud to work in a company whose…

Why talent isn’t enough to succeed

Max Gartner of Gold Mettle focuses on high performance and leadership coaching in sports and business

Why talent isn’t enough to succeedMax Gartner is president and co-founder of Gold Mettle, which focuses on high performance and leadership coaching in sports and business. Besides pure talent, what makes for a truly successful athlete and businessman? Gartner: What is talent? If we consider ‘talent’ as natural ability, to me it’s only a starting point. I have always liked…

Tom Higgins: leadership truths from football to business

The CEO of the Canadian Football Academy talks about why team building, leadership and motivation are so important

Tom Higgins is CEO of the Canadian Football Academy and a former coach in the Canadian Football League. What is the Canadian Football Academy and what does it do? Higgins: The CFA was born of an idea between me and Tony Fasano. We wanted to promote youth football in a positive, safe and skilful way.…

Creating The Next Face of (business) Leadership

Ann Marie MacDougall of LeaderBoom talks about preparing the next generation for the high-pressure global business arena

Creating The Next Face of (business) LeadershipAnn Marie MacDougall is president of LeaderBoom Inc. What is LeaderBoom and why was it created? MacDougall: LeaderBoom is a results-oriented firm launched in 2012 that provides just-in-time customized leadership development programs and advisory services designed to empower and accelerate performance in individuals, teams, organizations, and communities. We do this by integrating fresh insights mined through…

Ten questions to power up your “Leadership Presence”

Leadership presence is far from mysterious. At its core is a set of practical skills that you can learn, employ, and improve

Ten questions to power up your “Leadership Presence”I was once asked to coach a senior-level manager from a technology firm in Silicon Valley. I learned that this man’s work was of the highest calibre and that his advancement had (up to this point) been fast-tracked. But now his career was stalled. When I asked why this high performing manager needed coaching, here’s…

Why coaching makes sense for every business team

Cheryl Dyck of MSI Action Group and CASS Consulting talks about moulding leaders who inspire success

Why coaching makes sense for every business teamCheryl Dyck is president and CEO of MSI Action Group and CASS Consulting Inc. Tell me what you do? Dyck: At a high level, we work alongside business owners and their teams to build their success, like business advisers. We become confidantes of the business owners and help them plan their business future, growth and…
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