Dark stores on the rise as part of the campaign to deliver groceries

SkipTheDishes is building 38 dark stores across the country to support its online food delivery strategy

Dark stores on the rise as part of the campaign to deliver groceriesWe recently learned that SkipTheDishes is building 38 dark stores across the country to support its e-commerce renewal. Its strategy includes selling food online like any grocery store. Company CEO Kevin Edwards claims the online food market will be worth $120 billion in a few years. That number is a little ambitious, but many observers…

The rise of the once-silent, once-hidden food worker

Given our heightened consciousness about food systems, workers have more political capital than ever

The rise of the once-silent, once-hidden food workerWorkers across the food supply chain are expressing concerns about their livelihood. Last weekend, workers at the online grocery retailer Instacart went on strike for better conditions and higher wages. Instacart is a symbol of the new gig economy in food – you use a phone app to have someone else pick up your groceries…

Is your company being ripped off by your employees?

Ten ways you might be cheated and what you can do to reduce your risk

Is your company being ripped off by your employees?James and John came into my office one day and were noticeably shaken. James had just come from the accountant and learned that his business had lost $400,000 in the previous year. In obvious disbelief, he asked if I could help him figure out what the problem was. In our discussion it came out that…

How to create more affordable housing to meet rising demand

Housing regulations often limit people to Tesla-level homes or nothing

How to create more affordable housing to meet rising demandI’m an economist, so I’m not flattered by those who say you could teach a parrot to be an economist. The bird would need to know only two words, the joke goes: supply and demand. When the supply of any good or service increases, its price goes down. If the supply decreases or is less…

Restaurants face a great reset, thanks to COVID-19

Canada’s food service industry has suffered. But the pandemic may be exactly what it has been waiting for to make things better

Restaurants face a great reset, thanks to COVID-19It was certainly a year to be forgotten for the food service industry. Statistics Canada numbers told us this week that food service sales dropped a whopping 32 per cent from the fourth quarter of 2019 to the same period in 2020. The food retail/service ratio, a key metric to assess how important food service…

Three key elements to succeed in sales

Treat others the way you would like to be treated, know why you’re selling and put together a good plan that you’re willing and able to follow

Three key elements to succeed in salesLike many entrepreneurs and sales professionals, I’ve been selling since I was a teenager. Over the years, I’ve hawked worms, newspapers, pins, chocolate bars and books door to door, knives and lamps on street corners, vitamins and herbs in retail and online, and, eventually, advertising, as well as coaching services and training to companies. I…

Celebrate more this Christmas, worry less about business

This year, stop rushing through the holidays long enough to let your thoughts be diverted from the burdens of work to the joyfulness of the season

Celebrate more this Christmas, worry less about businessWhat do we miss by rushing through the celebrations and skipping the festivities of the Christmas season? At the end of the year, many people celebrate holidays like Christmas or Hanukah, New Year’s Eve or Festivals of Lights. Even if you aren’t religious, you probably celebrate Christmas with gifts or family gatherings and large meals.…

The dollar store invasion gains momentum

Dollar stores in Canada sold well over $2 billion worth of food last year. And given how aggressive dollar stores are, that could double quickly

The dollar store invasion gains momentumA visit to any dollar store is something to remember: the bright lights, aisles filled with things you may or may not need, and the distinctive smell. If we had to create a smell that mixes plastic with China, the smell in a dollar store would be it. It’s not overly appetizing but a greater…

Working in the post-retail era requires a reset

There are still plenty of jobs at the low end of the pay scale. But wouldn't it be a better idea to simply upgrade your skills?

Working in the post-retail era requires a resetOne day you head out to your favourite store and it isn’t there anymore. It could be a local specialty shop, part of a major chain or even a department store like Sears, whose stores and catalogues have been around seemingly forever. Retail outlets are disappearing all over, along with the jobs they provide. In…
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