People look for two sets of cues in leaders: one signals warmth and caring, the other power and status. Both are necessary
During a break in a seminar I was conducting on collaborative leadership, a man from the audience told this story: “My wife is an attorney and I’ve always been a supporter of women in the workplace. I also believe in collaboration and try to make everyone feel included and appreciated. So I was taken aback…
See it as an opportunity to expand your network and build your personal brand
The Wall Street Journal says that the reunion season is about 25 per cent busier this year due to the class get-togethers postponed during COVID. Here’s the story With this larger-than-usual attendance, a pent-up desire for in-person connection, and an increase in social anxiety, comes a wonderful opportunity to expand your network and build your…
Your audience isn't only evaluating your words; it is also “reading” your voice
In 2002, a Stanford University professor made audiotapes of physicians and their patients in session. Half of the doctors had previously been brought to court for malpractice. She then played the tapes for her students, who were able to determine which physicians had been sued. But here’s the catch: The recordings were “content-filtered.” All the…
Own your success, take your place at the table and power up your body language
Sandra was introduced to me as a highly successful business professional with exceptional leadership skills. She was being groomed for a top executive position and she sounded perfect for my favourite kind of coaching assignment: I love working with accomplished women who are looking to become even more effective. It should have come as a…
Here are my top four strategies
Because I’ve trained them to do so, I know that many negotiators have learned how to read body language and use the resulting insights to their advantage. But I also know that other negotiators miss valuable opportunities simply because they don’t pay attention. They get so wrapped up in what’s being said or in the…
10 sneaky tricks people can use to raise their credibility and lower your guard
During my years as a therapist, it became second nature to notice the body language of my clients. During our conversations, I would sit across from people and try to infer how they really felt about an issue from their nonverbal signals. When clients were authentic, their expressions, gestures, and expressions were aligned with their…
It takes time and repetition to create a new habit. But it’s worth it
Although there are many nonverbal strategies that help you look like a leader, there are gender, situational, and cultural differences that impact their effectiveness. But one body language truth is universal: You are the most convincing, motivating and charismatic when your body language reflects your best authentic self. You probably already realize that it isn’t…
The simple act of touching adds personal warmth to business communications
If you found a coin, would you give it to a person who approached you and said it was theirs? Would it make any difference if the person approaching you touched your arm when they made their request? Well, for most people, the answers are no ... and yes! Only 23 per cent of the…
6 changes you can make to your body language that can turn that networking experience from frightening to fun
Imagine that you are at a networking event with the intent of doing business with some of the other attendees. In your mind, how’s that going for you? Do you see yourself socializing with ease and grace, or – if you are anything like me – has the very word “networking” increased your stress level…
Here are some of his secrets
Have you ever wondered how Santa Claus determines whether to leave you a present or a lump of coal on Christmas? How he knows if you’ve been naughty or nice? I don’t have any hard evidence to back me up, but I’m pretty sure that he must be a first-class lie detector. If so, here…