Our 10 tips to ensure you make a great impression Are you planning to attend your Christmas office party? I hope so. This is a great occasion to relax and have a good time – and can be a highly anticipated, positive antidote to year-end stress. But anytime you combine fun with professionalism, it can…
If a woman wants to be perceived as powerful, credible, and confident, she has to be aware of the nonverbal signals she's sending
Be aware of the nonverbal signals you’re sending There are two sets of body language cues that followers look for in leaders: warmth (empathy, likeability, caring) and authority (power, credibility, status). Although I know several leaders of both sexes who do not fit the stereotypes, I’ve also observed that gender differences in body language most…
Good body language skills can help you understand people’s emotions and motives
It was during the break of a Master Class I was giving on Body Language That Sells when the sales manager approached me. He’d hired me because he saw that the most successful salespeople were also proficient at displaying and reading body language, and he wanted to help his team develop this set of skills.…
Your face has a lot to say, even when your mouth is closed
The expression “you should probably tell your face that” is a way of telling someone that their facial expressions don’t match the situation. Thousands of times a day, we are exposed to the opportunity to decode visual clues. When someone says, “I love you,” we look into that person’s eyes to detect sincerity. When we…
People look for two sets of cues in leaders: one signals warmth and caring, the other power and status. Both are necessary
During a break in a seminar I was conducting on collaborative leadership, a man from the audience told this story: “My wife is an attorney and I’ve always been a supporter of women in the workplace. I also believe in collaboration and try to make everyone feel included and appreciated. So I was taken aback…
See it as an opportunity to expand your network and build your personal brand
The Wall Street Journal says that the reunion season is about 25 per cent busier this year due to the class get-togethers postponed during COVID. Here’s the story With this larger-than-usual attendance, a pent-up desire for in-person connection, and an increase in social anxiety, comes a wonderful opportunity to expand your network and build your…
Your audience isn't only evaluating your words; it is also “reading” your voice
In 2002, a Stanford University professor made audiotapes of physicians and their patients in session. Half of the doctors had previously been brought to court for malpractice. She then played the tapes for her students, who were able to determine which physicians had been sued. But here’s the catch: The recordings were “content-filtered.” All the…
Own your success, take your place at the table and power up your body language
Sandra was introduced to me as a highly successful business professional with exceptional leadership skills. She was being groomed for a top executive position and she sounded perfect for my favourite kind of coaching assignment: I love working with accomplished women who are looking to become even more effective. It should have come as a…
Here are my top four strategies
Because I’ve trained them to do so, I know that many negotiators have learned how to read body language and use the resulting insights to their advantage. But I also know that other negotiators miss valuable opportunities simply because they don’t pay attention. They get so wrapped up in what’s being said or in the…
10 sneaky tricks people can use to raise their credibility and lower your guard
During my years as a therapist, it became second nature to notice the body language of my clients. During our conversations, I would sit across from people and try to infer how they really felt about an issue from their nonverbal signals. When clients were authentic, their expressions, gestures, and expressions were aligned with their…