Even the brightest minds, when enraged, appear scarcely more coherent than a wild animal
Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…
Stop living in the future and getting caught in a world of ‘what if’ and speculation
With so much unrest in the world, it can be challenging to step away from a feeling of being intensely worried that something bad is going to happen to you or those you love. Some days we’d rather not go through it at all – wishing we could pull the covers over our head and…
Thinking positively can give you hope
If you’ve ever picked up a motivational book or attended a wealth-building seminar, you’re probably already familiar with terms like “Positive Thinking” and “Create your own destiny.” Ever since Vincent Peale’s The Power of Positive Thinking hit New York Times’ Bestseller List in 1952, the idea that you can think your way to financial success…
Many owners are traumatized by insistent bankers, creditors, suppliers and landlords
Jim was visibly upset when he sat down for our coaching session. He told me that, the previous day, one of his staff had yelled at him during a meeting with his team members. He, too, lost his cool when the staff member “freaked out at him,” but he eventually walked away. This wasn’t the…
By understanding psychological barriers and working on them, we can achieve things thought impossible
“One of the greatest discoveries a man makes, one of his great surprises, is to find he can do what he was afraid he couldn’t do.” – Henry Ford Take a look at most leaders and you’ll think that they have it all together. When they’re facing outward, many portray a sense of vision, assurance,…
Dealing with burnout isn't easy but awareness is a good first step because you understand that, while you're unhappy, you aren't trapped
Two decades ago, burnout was a career-builders' enemy. Today, it is a nightmare with potentially devastating repercussions. It is exemplified by around-the-clock portable connectivity tools, which make working long hours seductive, easy and effortless. Before you know what's happening, you've turned into a drone, and working is no longer fun. Merriam-Webster's Collegiate Dictionary describes burnout…
While reducing your own stress
Most leaders are stressed when their staff doesn’t understand how to do their job properly. Here are five training areas most business people need to focus on to ensure their team is confident and capable: Customer service We take it for granted when we hire people to take care of our customers that they understand…
International Women’s Day encourages everyone to ‘Break the Bias’ in health care and research
If you are a woman – or love one – here are some facts that may surprise you: Almost three-quarters of the 750,000 Canadians who have Alzheimer’s are women. Women are 20 per cent more likely than men to develop lung cancer if they smoke the same number of cigarettes. Heart attacks are not recognized…
Let go of your expectations of how things are supposed to go
The conflicts that rear up in our lives most often stem from unrealized expectations. Each of us has a script we follow, an expectation of how things are supposed to go. When our expectations aren’t met, we can be delighted by the change, significantly disappointed or even angered. When we head to a nice restaurant,…
It is unrealistic to hope the interview will run smoothly
Whether during good or bad economies, interview stress is a given in the job-hunting process. Job candidates experience stress prior to the interview and during the interview. During both occasions, the stress can be equally intense. Don't be passive and hope the interview will run smoothly. That's being unrealistic. The worst thing you can do is…